1 hour ticket response
Quick support is our most important objective and this is why we’ve got a team of skilled client support engineers who are ready to provide a rapid answer to any question that you could have. Simply submit your customer support ticket from your Web Hosting Control Panel and we will respond within 1 hour at the latest. In fact, we work hard and aim for a 20–minute technical support ticket response time.
A Top–Class Customer Care Service
Our customer support team members possess extensive experience in the hosting world and are experienced enough to offer a fast solution to your problem. If, however, the case at hand is not within the competency of a technical support engineer, the customer support ticket will be sent to a programmer or administrator for further assistance.
An Easy–to–Navigate Help Section
In the Web Hosting Control Panel you will find an easy–to–browse Help section where you can find quick tips on how you can use our web hosting services. You can see the answers to your queries in the F.A.Q. repository, find more details in the web hosting account management articles or check our how–to video tutorials.
