Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Web Hosting Control Panel you’ll find a comprehensive Help Center section offering various articles and commonly asked questions. They are compiled by our support team of proficient technicians. Simply fill in your question and our smart system will provide you with the best answer.

  • Top quality support service

  • Tutorial Videos

  • For those who would like to find out how to sort out a frequently experienced problem by watching an instructional video, we’ve added a collection of video tutorials to our Web Hosting Control Panel. All the educational video clips are concise and simple to follow. They offer you step–by–step demonstrations of various website administration tasks.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • All semi–dedicated servers are backed up by a 24x7x365 customer support service and feature a 60–minute ticket response guarantee. Our seasoned technical support engineers will be online 7 days a week and will rectify any problem that you may possibly stumble upon within less than sixty minutes after the tech support ticket submission. In most cases, a response will be provided to you within twenty minutes.