Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance crew is taught to shortly deal with all of our hosting clients’ problems and guidance demands. Through our ticket system, you’ll be able to fill in your question and a support staff member will most likely go back to to you in only maximum one hour. In reality, practice proves that the usual reply period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime necessary. Our crew of technicians is going to be on–line for you 24x7x365 to respond to all your inquiries and to eliminate any issue that you might have. You can easily send us a customer assistance ticket from your Web Hosting Control Panel or drop an e–mail whenever. Furthermore, on working days, you can easily ring us or work with the online chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel delivers a comprehensive practical knowledge base that’s incorporated into all sections. In each part, you will find a Help press button which will load for you a group of step–by–step guides on how to take advantage of a particular element or conduct a particular action. Also, we have created information training videos for you to get a better idea of the Control Panel’s interface.