There're lots of hosting suppliers on the market, yet many of them are resellers who have restricted resources, especially when it comes to support. A good way to distinguish them is the option to get in touch with the company by phone. The level of support that you can get through this particular way of communication will vary depending on the service provider - some provide expert telephone support, others offer basic and customer support only as some issues are more time-consuming and it's faster and easier to be resolved via a ticket, especially if the situation has to be escalated. However, it is good to know that you can contact your hosting supplier because there're tons of small matters which can be managed efficiently and in a timely manner with a phone call, not mentioning that you can get additional info for the services before you become a customer.
Phone Support in Hosting
All our hosting packages feature phone support 14 hrs per day even on official holidays, so if you do not have an account yet, you're able to call and find out more about our services or whether we'll meet the system requirements for your websites. For your convenience, we have local phone lines in the U.S.A., the United Kingdom and Australia, so that you can contact the number which is closer to you. In case you're an existing customer, we can help you timely with all the general and billing matters as well as with multiple technical issues so as to save you time and efforts - we acknowledge the fact that often it's more convenient to speak with a live person and get things done right away. Of course, some matters cannot be resolved over the phone, so in such a case you will be able to take advantage of our ticketing system.
Phone Support in Semi-dedicated Hosting
We offer live telephone support 14 hours per day as part of the support services for each and every semi-dedicated server package that we offer. Considering the fact that some issues are more complex and time-consuming, you'll have to open a ticket in case you experience such a problem, still for any general, billing or minor technical issues you can always phone us and we will assist you right away to save you the time you'll have to spend on creating a support ticket. Even if you do not have an account yet, you will be able to find out whether you can host your internet sites on our high-tech cloud platform or you are able to get any other general info about our semi-dedicated solutions. We have local numbers in the USA, Great Britain and Australia along with a global number, therefore you'll be able to call the one which is nearer to your location.