In spite of the fact that the hosting service provided by the different companies seems identical, each provider has got a personalized platform with its own modifications and ways to complete given procedures. This is the reason why, an exhaustive knowledge base will be astonishingly helpful both for people with no prior experience and for technically capable users who will at some point find out how certain procedures are done, but will waste some time in the meantime. The purpose of such a knowledge base is to make the hosting service quick and easy to use, saving users plenty of time and efforts. The result is more content clients, since they can effortlessly find the information they are seeking, and significantly less work for the client care team, because typically the vast majority of the questions and problems that clients have are already outlined in the knowledge base. If the articles are competently written and encompass more things, you will be able to get to know more not only about your account, but also about the hosting service as a whole.
Extensive Online Documentation in Hosting
All hosting that we are offering feature a comprehensive knowledge base where you can find all you may ever need to know in regards to your web hosting account. Regardless of whether you wish to set up a brand-new database, to forward a domain name using an .htaccess config file or to create an e-mail account on your computer or mobile device, you can just check our step-by-step help articles and all the information that you require will be there. When you visit a particular section of the Hepsia hosting Control Panel, you can see articles that are associated with the features that can be accessed through it. In case you want to check the whole article collection and get informed about all the functions that Hepsia offers, or only to read generic info about the hosting service, you can browse through the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our absolute best to cover any issue that you might possibly encounter, but if you do not find what you wish, you can always contact us, as our customer service staff representatives are at your disposal 24 hours a day.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting come with thorough online technical documentation where you will find information on all the features that our in-house developed Hepsia Control Panel comes with, as well as solutions to different questions and complications that you might chance upon. All user manuals include detailed specifications, so you will not need to worry about missing something in case you intend to export a MySQL database, for example. The troubleshooting articles encompass a number of different viable causes of certain problems and the solution for each one of them, so in case you’re unable to send email messages although you have the correct outgoing mail server settings, for example, you can swiftly find out what the reason for this may be and fix the problem with a few clicks in your mail client. As Hepsia offers quite a lot of features, you will be able to find related articles in every section. In case you’d like to check out all help articles, you can use the Help menu, which is located in the upper right-hand side of the screen.